Refunds and Returns Policy

Need to return your online purchase?

All returns must be authorised by Nobody Denim prior to being returned. Please contact us online@nobody.com.au to gain an RA (return authorisation) number.

We will happily offer an exchange or refund provided the item(s) is;
In original conditionAll tags are intact
The items has not been worn or washed, altered, soiled or tampered with in any way
Returned to Nobody Denim within 10 days of receipt

For all exchanges where a product of less value is being exchanged for a product of higher value,
Nobody Denim will refund the entire transaction, and you will need to re purchase the item online
Item(s) that are worn, altered, washed, soiled or tampered with in anyway will void exchange policy.

International orders may be returned for a refund. Unfortunately we are unable to offer an exchange.
Return shipping fees are the sole responsibility of the customer and will not be refunded or paid by Nobody Denim.Please note customs duties and foreign taxes will not be refunded by Nobody Denim.
Please contact your local customs office for further assistance or to claim a refund.

In the event of a customer refusing to pay local duties and taxes on arrival, the goods will be returned to Nobody Denim.
Once received your order will be refunded minus a $30.00 (USD, GBP, EURO, NZD) shipping fee.

PLEASE SEND YOUR RETURN TO:

NOBODY DENIM WAREHOUSE

ATTN: ONLINE RETURNS

6-8 ANDERSON ROAD

THORNBURY

VIC 3071

Nobody Denim will not be held responsible for the loss or delay of packages being returned to us.
We suggests using a shipping service that provides a tracking number and insurance.

All online orders placed before 12:00pm AEST Monday to Friday, will be processed and shipped on the same day.
Orders placed outside of this time frame or on public holidays will be processed and shipped on the following working day.

All orders being shipped within Australia will be shipped with Australia Post or Couriers Please.
All orders require a signature on delivery.Please allow 3-5 working days for delivery.
We offer free standard shipping for all orders.
Express shipping may be selected and will apply a $10.00 fee at checkout.

International orders will be shipped with DHL or Australia Post.
Free shipping does not include local customs duties and taxes.
Customs duties and foreign taxes may be payable before your order is cleared by customs.
Nobody Denim will not be held responsible for any charges incurred, nor can we provide an estimate of these costs.

For more information regarding taxes and duties payable in your region, please contact your local customs office.
Please allow up to 10 working days for delivery.

In the event of a customer refusing to pay local duties and taxes on arrival, the goods will be returned to Nobody Denim.
Once received, your order will be refunded minus a $30.00 (USD, GBP, EURO, NZD) shipping fee.

Online tracking information will be provided for all orders, once shipment has been confirmed.

The delivery times provided by Nobody Denim are estimates only.
For further assistance, or help tracking your order please contact online@nobody.com.au.

Visit https://www.shippit.com/ to track your order by entering your email address.

Subscribe to Database
From time to time, Nobody Denim offers a discount to visitors who subscribe to the newsletter database.
This discount code is only valid on full price merchandise only and can not be used in conjunction with any other offer.
Contact online@nobody.com.au for more information.

Pricing Policy
Prices are shown in the following currencies; AUD, NZD, USD, EURO, GBP.
All prices shown in Australian dollars (AUD) include GST (Goods and services tax).

Nobody Denim's prices are subject to change without notice; please note that you will only be charged the price at which the item(s) was at the time of purchase.
Nobody Denim will not offer refunds for items that are of lesser value once received by the customer.

Security Policy
When purchasing from Nobody Denim your financial details are passed through a secure server using the latest 128- bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is the current industry standard. For more information regarding our security policy, please contact us online@nobody.com.au.

Nobody Pty Ltd
ABN 77 362 590 768

396-398 Brunswick Street
Ph: +61 3 9486 9477
Email: customerservice@nobody.com.au

Privacy Policy

For your security, orders from our site are encrypted with SSL technology. Once you place an order with Nobody Denim, you will receive a confirmation email detailing your order number and shipping address. Any personal details Nobody Denim receives from you as a result of an inquiry or order will be kept secure and will not be shared with anyone. We do not retain credit card details.

Conditions of Entry - Bedarra Island Giveaway

Information on how to enter and prizes form part of these conditions of entry. By entering this competition entrants are deemed to have accepted these terms and conditions.1. Entry is open to permanent residents of Australia over the age of 18, except employees of the     promoter and their immediate families, associated companies and agencies. 2. The Promoter is Denim 108 Pty Ltd (ABN 691 082 48022) 396 Brunswick Street, Fitzroy, Victoria, Australia, 3065 3. The competition commences on 16.10.18 at 09:00am and     concludes at 23:59pm AEST on 31.10.18. There is a total of     ‘one’ (1) prize on offer. ‘One’ (1) winning entry will be selected at the Nobody     Denim Melbourne Office on 1.11.18 and announced on 2.11.18.      4. To enter, entrants must sign-up to the Nobody Denim database. 5. Winner must be available to travel between 23.11.18 – 25.11.18. 6. The winning entrant will be selected by the Nobody Denim Creative and Design team.The 'one' (1) winner of the prize will receive;-       Two return economy class flight to Cairns departing from winners’ capital city.-       Helicopter Airport transfers to and from hotel-       2 x nights’ accommodation at Bedarra Island Resort, Valued at $3,000.00.   7. The judges' decision in relation to any aspect of the competition is final and binding on each person who enters.      8. Winners will be notified via emails and published within one day of the decision on http://www.facebook.com./nobodydenim. In the event a prize remains unclaimed for five (5) days of the draw date, it is the promoter's discretion whether to award to the next best valid entry.      9. The contact details of the winning entries may be passed onto a 3rd party     for prize fulfillment only. [Bedarra Island Resort]      10. The entries will be entered into a database for future promotional, marketing and publicity purposes. The Promoter shall not be liable for any loss or damage whatsoever suffered, including but not limited to direct or consequential loss, or personal injury suffered or sustained in connection with any prizes. Any change in value and prize occurring between the publishing date and the date the prize is claimed is not the responsibility of the Promoter.      11. Contestants can only enter this competition once. 12. This competition will be accessible through nobodydenim.com, facebook.com/nobodydenim, Instagram.com/nobodydenim 13. Prize cannot be exchanged or returned for cash refund or credit.14. Ineligible Entries
a. Employees of the Promoter or their immediate families are not eligible to enter the Promotion.b. All incomplete entries will be deemed ineligible.c. Entries that are obscene, discriminatory or contain offensive comments will also be deemed ineligible.15. Prize Information
a. The prize consists of;-       Two return economy class flight to Cairns departing from winners’ capital city.-       Helicopter transfer to and from the island.-       2 x nights’ accommodation at the Bedarra Island Resort which includes all meals, drinks and activities.b. The prize is not transferable, exchangeable or redeemable for cash or credit.c. The prize must be taken as offered and may not be varied. Prize must be taken from the 23.11.18 – 25.11.18.d. The Promoter reserves the right to change the prize if the quoted prize is unavailable.e. The value of the prize is correct as of 12 October 2018. The Promoter accepts no responsibility for any variation in the value of the prize from this date.f. The Promoter reserves the right to request the winner to produce (within a requested time) appropriate photo identification or other documentation (to the Promoter's satisfaction, at its sole discretion) in order to confirm the winner's identity, age, residential address and eligibility to enter and claim the prize and any information submitted by the winner in entering the Promotion, before issuing the prize.16. Notification of Winner
a. The winners will be notified via email.b. To claim the prize, the winners must reply to the winner notification and accept the prize within 72 hours of the winners notification. If the winner does not respond within 72 hours of notification, they will forfeit the prize.