Terms & Conditions

REFUNDS AND RETURNS POLICY

Need to return your online purchase?

All returns must be authorised by Nobody Denim prior to being returned. Please contact us at customercare@nobodydenim.com to gain an RA (return authorisation) number.

We will happily offer a refund provided the item(s) is;
  • Purchase at full price
  • In original condition
  • All tags are intact
  • The items has not been worn or washed, altered, soiled or tampered with in any way
  • Returned to Nobody Denim within 10 days of receipt

Unfortunately, we are unable to process exchanges, in the event you require an alternative size or garment, please return for a refund, and you will need to re purchase the item online. Item(s) that are worn, altered, washed, soiled or tampered with in anyway will not be accepted for a return.

International orders may be returned for a refund. Unfortunately we are unable to offer an exchange.
Return shipping fees are the sole responsibility of the customer and will not be refunded or paid by Nobody Denim. Please note customs duties and foreign taxes will not be refunded by Nobody Denim.
Please contact your local customs office for further assistance or to claim a refund.

In the event of a customer refusing to pay local duties and taxes on arrival, the goods will be returned to Nobody Denim.
Once received your order will be refunded minus the shipping fee.

PLEASE SEND YOUR RETURN TO:

NOBODY DENIM WAREHOUSE

ATTN: ONLINE RETURNS

6-8 ANDERSON ROAD

THORNBURY

VIC 3071

Nobody Denim will not be held responsible for the loss or delay of packages being returned to us.
We suggests using a shipping service that provides a tracking number and insurance.

All online orders placed before 2:00pm AEST Monday to Friday, will be processed and shipped on the same day.
Orders placed outside of this time frame or on public holidays will be processed and shipped on the following working day.

All orders being shipped within Australia will be shipped with Australia Post or Couriers Please.
All orders require a signature on delivery.Please allow 3-10 working days for delivery.

International orders will be shipped with DHL or Australia Post.
Shipping does not include duties or taxes imposed in the country of destination. Please note, customs duties and foreign taxes may be payable before your order is cleared by customs.
Nobody Denim will not be held responsible for any charges incurred, nor can we provide an estimate of these costs.

For more information regarding taxes and duties payable in your region, please contact your local customs office.
Please allow up to 14 working days for delivery.

Online tracking information will be provided for all orders, once shipment has been confirmed.

The delivery times provided by Nobody Denim are estimates only.
For further assistance, or help tracking your order please contact customercare@nobodydenim.com.

Or visit https://www.shippit.com/ to track your order by entering your email address.

Subscribe to Database

By signing up to our database you agree to give Nobody Denim your personal information and we agree to use it in accordance with our privacy policy below. 

From time to time, Nobody Denim offers a discount to visitors who subscribe to the newsletter database.This discount code is only valid on full price merchandise and can not be used in conjunction with any other offer.
Contact customercare@nobody.com.au for more information.

From time to time Nobody Denim will run competitions for product or gift vouchers. To enter, entrants must sign up to the Nobody Denim database during the promotional period. The winning entrant will be chosen at random by the Nobody Denim head office team. Entry is open to permanent residents of Australia only, except Nobody Denim employees, their immediate families, associated companies and agencies. Winners are chosen at random and will be notified by email. 

Privacy Policy

For your security, orders from our site are encrypted with SSL technology. Once you place an order with Nobody Denim, you will receive a confirmation email detailing your order number and shipping address. Any personal details Nobody Denim receives from you as a result of an inquiry or order will be kept secure and will not be shared with anyone. We do not retain credit card details.

Pricing Policy

All prices shown in Australian dollars (AUD) include GST (Goods and services tax).

Nobody Denim's prices are subject to change without notice; please note that you will only be charged the price at which the item(s) was at the time of purchase.
Nobody Denim will not offer refunds for items that are of lesser value once received by the customer.

Security Policy

When purchasing from Nobody Denim your financial details are passed through a secure server using the latest 128- bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is the current industry standard. For more information regarding our security policy, please contact us online@nobody.com.au.

Nobody Pty Ltd
ABN 77 362 590 768

396-398 Brunswick Street
Ph: +61 3 9486 9477
Email: customercare@nobodydenim.com

 

‘Win A $500 Gift Card To Spend At Nobody Denim Outlet’ Competition Conditions of Entry

 

  1. Participation in this promotion is deemed acceptance of these Terms and Conditions.
  2. The Promoter is Denim 108 Pty Ltd (ACN 108 248 022) located at 396-398 Brunswick Street, Fitzroy, VIC 3065 (Promoter).
  3. This competition is only open to all Australian residents. Directors, management, employees, officers, and contractors (and their immediate families) of the Promoter or of the agencies or companies associated with this Promotion are ineligible to enter.
  4. All incomplete entries will be deemed ineligible. Entries that are obscene, discriminatory or contain offensive comments or language will also be deemed ineligible.
  5. The competition commences at 7am AEDT Sunday 6thJune 2021 and concludes at 7pm AEDT Monday 14th June 2021 (Promotional Period). All times are Australian Eastern Daylight-Saving Time.

 

HOW TO ENTER

  1. To enter, participants must sign up to the nobodydenimoutlet.com email database between at 7am AEDT Sunday 6th June 2021, and 7pm AEDT Monday 14th June 2021.
  2. The winner’s daw will take place on 15th June 2021 at 11am AEDT Nobody Denim Melbourne Office located at 396-398 Brunswick Street, Fitzroy, VIC 3065.
  3. There will be one (1) winner, who will be drawn at random by the judges.
  4. The judges’ decision in relation to any aspect of the competition is final and binding on each person who enters.
  5. The winners will be notified by E-mail to their nominated E-mail address on 15th June 2021 before 5pm AEDT.
  6. If the prize is not claimed by 11:00am Thursday 17th June 2021, the winner’s entry will be deemed invalid, and the Promoter reserves the right to conduct another prize draw at 11:00am AEST Friday 18th June 2021 at the same location as the original draw as is necessary to distribute the prize.
  7. The unclaimed winners will be notified by E-mail to their nominated E-mail address on Friday 18th June 2021 before 5pm AEST.
  8. If any redrawn prize is not claimed by final day of Monday 21st June 2021, the prize will be forfeited.
  9. The Promotor reserves the right to require the winner to produce (within a requested time) appropriate photo identification or other documentation (to the Promotors’ satisfaction, at its sole discretion) in order to confirm the winner's identity, residential address and eligibility to enter and claim the prize and any information submitted by the winner in entering the Promotion, before issuing the prize.


PRIZE

  1. There will be one (1) winner in total.
  2. The winner will win one (1) $500 Gift Card to spend at www.nobodydenimoutlet.com
  3. No refunds or change will be given once the winner has claimed their prize.
  4. The winner cannot transfer, exchange, or redeem the prize for cash money, credit or otherwise.
  5. The prizes must be taken as offered and cannot be varied.


OTHER

  1. The Promoter reserves the right to verify the validity of each entry (including an entrant’s identity, age and place of residence) and to disqualify any eligible entrant where the Promoter believes that the entry or the entry process has been tampered with or where any entry has been submitted not in accordance with these Terms and Conditions.
  2. The Promoter accepts no responsibility for any lost, late, misdirected claims or correspondence due to incorrect entrant information.
  3. The Promoter collects entrants' personal information in order to conduct the promotion. If the information requested is not provided, the entrant may not be able to participate in the promotion. All personal information collected will be dealt with in accordance with Australian privacy laws and the Promoter’s Privacy Policy, which can be viewed at nobodydenim.com. The Promoter will not disclose this information to anyone other than contractors who provide services to the Promoter for the purposes of conducting this promotion unless compelled or permitted by law. The contact details of the winning entry may be passed onto a third party for prize notification and fulfilment.
  4. If the prize is unavailable, the Promoters, in their discretion, reserve the right to substitute the prize with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.
  5. The Promoter reserves the right, at its sole discretion and without notice, to cancel, modify or suspend these terms and/or this promotion in whole or in part, including, but not limited to in the event of fraud, technical or other difficulties or if the integrity of the Promotion is compromised, subject to any written directions from the various lottery departments and without liability to the participant.
  6. The prize (including any unused portion of the prize) cannot be assigned, transferred, redeemed for cash, or substituted except by the Promoter who may at their sole discretion, subject to the relevant state authorities, substitute any prize with one of comparable value if the advertised prize is or becomes unavailable for any reason. The Promoter will not replace any lost or stolen prizes or take responsibility for any broken products in the delivery of the product or after it has been delivered. It is not the responsibility of the Promoter to insure any products.
  7. Entrants consent to the Promoter using the entrant’s name, likeness, image and/or voice in the event that they are a winner (inc. photograph, film, and/or recording of the same) in any media for an unlimited time without notice or remuneration for the purpose of promoting this competition.
  8. To the extent permitted by law, the Promoter (including its officers, employees, and agents) and its associated agencies and companies will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss, or loss of profits) past, present and future, expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence) in connection with this promotion or accepting or using any prize.
  9. Entrants agree to the terms and conditions of signing up the nobodydenimoutlet.com database, consenting to receive marketing communications to their nominated E-mail address.

 

Nobody Denim “Let’s Explore Australia Together” Holiday Competition Conditions of Entry


1.Participation in this promotion is deemed acceptance of these Terms and Conditions.
2. The Promoter is Denim 108 Pty Ltd (ACN 108 248 022) located at 396-398 Brunswick Street, Fitzroy, VIC 3065 (Promoter).

  1. This competition is only open to all Australian residents. Directors, management, employees, officers, and contractors (and their immediate families) of the Promoter or of the agencies or companies associated with this Promotion are ineligible to enter.
  2. All incomplete entries will be deemed ineligible. Entries that are obscene, discriminatory or contain offensive comments or language will also be deemed ineligible.
  3. The competition commences at 7am AEDT Wednesday 5th May 2021 and concludes at 11:59pm AEDT Wednesday 19th May 2021 (Promotional Period). All times are Australian Eastern Daylight-Saving Time.

 

HOW TO ENTER

  1. To enter, participants must make any online purchase of a Nobody Denim product at nobodydenim.com between at 7am AEDT Wednesday 5th May 2021, and 11:59pm AEDT Wednesday 19th May 2021. There is no minimum or maximum number of times participants can enter the competition by making a purchase in the Promotional Period.
  2. The winner’s daw will take place on 20th May 2021 at 11am AEDT Nobody Denim Melbourne Office located at 396-398 Brunswick Street, Fitzroy, VIC 3065.
  3. There will be three (3) winners, each of whom will be drawn at random by the judges.

4, the judges’ decision in relation to any aspect of the competition is final and binding on each person who enters.

  1. The winners will be notified by E-mail to their nominated E-mail address on 20th May 2021 before 5pm AEDT.
  2. The winners will be published on Nobody Denim Instagram stories (@nobodydenim) and Lancemore Instagram stories (@lancemorehotels) on Thursday 20th May 2021.
  3. If the prize is not claimed by 11:00am 18th August 2021, the winner’s entry will be deemed invalid, and the Promoter reserves the right to conduct another prize draw at 11:00am AEST Tuesday 19th August 2021 at the same location as the original draw as is necessary to distribute the prize.
  4. The unclaimed winners will be published on Nobody Denim Instagram stories (@nobodydenim) and contacted by email to their nominated email address on Friday 13th August 2021.
  5. If any redrawn prize is not claimed by final day of Monday 18th August 2021, the prize will be forfeited.
  6. The Promotor reserves the right to require the winner to produce (within a requested time) appropriate photo identification or other documentation (to the Promotors’ satisfaction, at its sole discretion) in order to confirm the winner's identity, residential address and eligibility to enter and claim the prize and any information submitted by the winner in entering the Promotion, before issuing the prize.


PRIZE

  1. There will be three (3) winners in total.
  2. The winners have will win one (1) Lancemore packages as follows:

- 2 nights’ accommodation for 2 guests at Alamanda Palm Cove in a 1 Bedroom Beach Front Suite

- 2 nights’ accommodation for 2 guests at Lancemore Lindenderry Red Hill, in a Garden Room

- 2 nights’ accommodation for 2 guests at Larmont Sydney by Lancemore, in a Balcony Suite

The total estimated prize pool value is up to $4752.00 (As at 05.05.21). The total prize pool will be determined by the total value of the five (3) claimed entries. Winners will receive their Lancemore Hotels Offer via email, sent at the email address provided by each winner.  No refunds or change will be given once the winner has claimed their prize. The winner cannot transfer, exchange, or redeem the prize for cash money, credit or otherwise. The prizes must be taken as offered and cannot be varied


OTHER
1. The Promoter reserves the right to verify the validity of each entry (including an entrant’s identity, age and place of residence) and to disqualify any eligible entrant where the Promoter believes that the entry or the entry process has been tampered with or where any entry has been submitted not in accordance with these Terms and Conditions.
2. The Promoter accepts no responsibility for any lost, late, misdirected claims or correspondence due to incorrect entrant information.
3. The Promoter collects entrants' personal information in order to conduct the promotion. If the information requested is not provided, the entrant may not be able to participate in the promotion. All personal information collected will be dealt with in accordance with Australian privacy laws and the Promoter’s Privacy Policy, which can be viewed at www.nobodydenim.com. The Promoter will not disclose this information to anyone other than contractors who provide services to the Promoter for the purposes of conducting this promotion unless compelled or permitted by law. The contact details of the winning entry may be passed onto a third party for prize notification and fulfilment.
4. If the prize is unavailable, the Promoters, in their discretion, reserve the right to substitute the prize with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.
5. The Promoter reserves the right, at its sole discretion and without notice, to cancel, modify or suspend these terms and/or this promotion in whole or in part, including, but not limited to in the event of fraud, technical or other difficulties or if the integrity of the Promotion is compromised, subject to any written directions from the various lottery departments and without liability to the participant.
6. The prize (including any unused portion of the prize) cannot be assigned, transferred, redeemed for cash, or substituted except by the Promoter who may at their sole discretion, subject to the relevant state authorities, substitute any prize with one of comparable value if the advertised prize is or becomes unavailable for any reason. The Promoter will not replace any lost or stolen prizes or take responsibility for any broken products in the delivery of the product or after it has been delivered. It is not the responsibility of the Promoter to insure any products.
7. Entrants consent to the Promoter using the entrant’s name, likeness, image and/or voice in the event that they are a winner (inc. photograph, film, and/or recording of the same) in any media for an unlimited time without notice or remuneration for the purpose of promoting this competition.
8. To the extent permitted by law, the Promoter (including its officers, employees, and agents) and its associated agencies and companies will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss, or loss of profits) past, present and future, expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence) in connection with this promotion or accepting or using any prize.