Terms & Conditions

REFUNDS AND RETURNS POLICY


Need to return your online purchase?
All returns must be authorised by Nobody Denim prior to being returned. Please contact us at customercare@nobodydenim.com to gain an RA (return authorisation) number and include the Returns Form when returning your item/s.
We will happily offer a refund provided the item(s) is;

  • Purchase at full price
  • In original condition
  • All tags are intact
  • The items has not been worn or washed, altered, soiled or tampered with in any way
  • Returned to Nobody Denim within 30 days of receipt

Please note:  All Nobody Denim Outlet Sales are Final. No refunds or exchanges will be permitted unless the item has been deemed faulty

Item(s) that are worn, altered, washed, soiled or tampered with in anyway will not be accepted for a return. International orders may be returned for a refund. Unfortunately we are unable to offer an exchange.
Return shipping fees are the sole responsibility of the customer and will not be refunded or paid by Nobody Denim. Please note customs duties and foreign taxes will not be refunded by Nobody Denim.
Please contact your local customs office for further assistance or to claim a refund.
In the event of a customer refusing to pay local duties and taxes on arrival, the goods will be returned to Nobody Denim.
Once received your order will be refunded minus the shipping fee.


PLEASE SEND YOUR RETURN TO:

NOBODY DENIM WAREHOUSE

ATTN: ONLINE RETURNS

165 DONALD STREET

BRUNSWICK EAST

VIC 3057


Nobody Denim will not be held responsible for the loss or delay of packages being returned to us.
We suggests using a shipping service that provides a tracking number and insurance.

All online orders placed before 2:00pm AEST Monday to Friday, will be processed and shipped on the same day.
Orders placed outside of this time frame or on public holidays will be processed and shipped on the following working day.

All orders being shipped within Australia will be shipped with StarTrack. 
All orders require a signature on delivery. Please allow 3-10 working days for delivery. Please note that currently some delays may occur. 

International orders will be shipped with DHL.
Shipping does not include duties or taxes imposed in the country of destination. Please note, customs duties and foreign taxes may be payable before your order is cleared by customs.
Nobody Denim will not be held responsible for any charges incurred, nor can we provide an estimate of these costs.

For more information regarding taxes and duties payable in your region, please contact your local customs office.
Please allow up to 14 working days for delivery.

Online tracking information will be provided for all orders, once shipment has been confirmed.

The delivery times provided by Nobody Denim are estimates only.
For further assistance, or help tracking your order please contact customercare@nobodydenim.com.

Or visit https://www.shippit.com/ to track your order by entering your email address.

Subscribe to Database

By signing up to our database you agree to give Nobody Denim your personal information and we agree to use it in accordance with our privacy policy below. 
From time to time, Nobody Denim offers a discount to visitors who subscribe to the newsletter database. This discount code is only valid on full price merchandise and can not be used in conjunction with any other offer.
Contact customercare@nobodydenim.com for more information.
From time to time Nobody Denim will run competitions for product or gift vouchers. To enter, entrants must sign up to the Nobody Denim database during the promotional period. The winning entrant will be chosen at random by the Nobody Denim head office team. Entry is open to permanent residents of Australia only, except Nobody Denim employees, their immediate families, associated companies and agencies. Winners are chosen at random and will be notified by email. 

Privacy Policy

For your security, orders from our site are encrypted with SSL technology. Once you place an order with Nobody Denim, you will receive a confirmation email detailing your order number and shipping address. Any personal details Nobody Denim receives from you as a result of an inquiry or order will be kept secure and will not be shared with anyone. We do not retain credit card details.

Pricing Policy

All prices shown in Australian dollars (AUD) include GST (Goods and services tax).
Nobody Denim's prices are subject to change without notice; please note that you will only be charged the price at which the item(s) was at the time of purchase.
Nobody Denim will not offer refunds for items that are of lesser value once received by the customer.

Security Policy

When purchasing from Nobody Denim your financial details are passed through a secure server using the latest 128- bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is the current industry standard. For more information regarding our security policy, please contact us at customercare@nobodydenim.com.

Nobody Denim Online Pty Ltd
ABN 77 362 590 768

165 Donald Street
Ph: +61 3 9486 9477
Email: customercare@nobodydenim.com

Text Marketing and Notifications

By entering your phone number in the checkout and initialising a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed [20] a month. You acknowledge that consent is not a condition for any purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you with in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.

 

Nobody Denim ‚ÄúSign Up for The Chance to Win a Nobody Denim Outfit‚ÄĚ Competition Conditions of Entry

  1. Participation in this promotion is deemed acceptance of these Terms and Conditions.

  2. The Promoter is Denim 108 PTY LTD (ABN 69 108 248 022) located at 165 Donald Street, Brunswick East, VIC 3057 (promoter).

  3. This competition is open to all Australian residents. Directors, management, employees, officers, and contractors (and their immediate families) of the Promoter or of the agencies or companies associated with this Promotion are ineligible to enter.

  4. The competition commences at 7am AEDT Wednesday 10th February 2022 and concludes at 11:00am AEDT Monday 14th February 2022 (Promotional Period). All times are Australian Eastern Daylight-Saving Time. 

 

HOW TO ENTER 

  1. To enter, participants must, during the Promotional Period, sign up to the nobody denim marketing list via the sign-up form here between 7:00am AEDT Thursday 10th February 2022, and 11:00am AEDT Monday 14th February 2021. Participants can enter the competition one time using one email address. Winners will be drawn at random.

  2. The winner’s daw will take place on 14th February 2022 at 12pm AEDT at Nobody Denim Ltd located at 165 Donald Street, Brunswick East, VIC 3057 (promoter).

  3. There will be one (1) winner, of whom the judged will have drawn at random, this is a game of chance.

  4. The winner will be notified by E-mail to their nominated E-mail address on 14th February 2022 before 5pm AEDT.

  5. If the prize is not claimed by 11:00am 20th May 2022, the winner’s entry will be deemed invalid, and the Promoter reserves the right to conduct another prize draw at 11:00am AEST Monday 24th May 2022 at the same location as the original draw as is necessary to distribute the prize. 

  6. If any redrawn prize is not claimed by final day of Thursday 1st July 2022, the prize will be forfeited.

 
PRIZE 

  1. There will be one (1) winner in total.

  2. The winner have the choice of three (3) Nobody Denim Items to the maximum value of $500.00AUD

  3. No refunds or change will be given once the winner has claimed their prize. The winner cannot return their item to receive a credit note or product exchange.


     
     

OTHER

  1. The Promoter reserves the right to verify the validity of each entry (including an entrant’s identity, age, and place of residence) and to disqualify any eligible entrant where the Promoter believes that the entry or the entry process has been tampered with or where any entry has been submitted not in accordance with these Terms and Conditions.

  2. The Promoter accepts no responsibility for any lost, late, misdirected claims or correspondence due to incorrect entrant information. 

  3. The Promoter collects entrants' personal information in order to conduct the promotion. If the information requested is not provided, the entrant may not be able to participate in the promotion. All personal information collected will be dealt with in accordance with Australian privacy laws and the Promoter’s Privacy Policy, which can be viewed at www.nobodydenim.com. The Promoter will not disclose this information to anyone other than contractors who provide services to the Promoter for the purposes of conducting this promotion unless compelled or permitted by law. The contact details of the winning entry may be passed onto a third party for prize notification and fulfilment. 

  4. If the prize is unavailable, the Promoters, in their discretion, reserve the right to substitute the prize with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority. 

  5. The Promoter reserves the right, at its sole discretion and without notice, to cancel, modify or suspend these terms and/or this promotion in whole or in part, including, but not limited to in the event of fraud, technical or other difficulties or if the integrity of the Promotion is compromised, subject to any written directions from the various lottery departments and without liability to the participant.

  6. The prize (including any unused portion of the prize) cannot be assigned, transferred, redeemed for cash, or substituted except by the Promoter who may at their sole discretion, subject to the relevant state authorities, substitute any prize with one of comparable value if the advertised prize is or becomes unavailable for any reason. The Promoter will not replace any lost or stolen prizes or take responsibility for any broken products in the delivery of the product or after it has been delivered. It is not the responsibility of the Promoter to insure any products. 

  7. Entrants consent to the Promoter using the entrant’s name, likeness, image and/or voice if they are a winner (inc. photograph, film, and/or recording of the same) in any media for an unlimited time without notice or remuneration for the purpose of promoting this competition. 

  8. To the extent permitted by law, the Promoter (including its officers, employees, and agents) and its associated agencies and companies will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss, or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence) in connection with this promotion or accepting or using any prize.

Nobody Denim ‚ÄúSign Up for The Chance to Win a $250.00 Nobody Denim Outlet Voucher‚ÄĚ Competition Conditions of Entry

  1. Participation in this promotion is deemed acceptance of these Terms and Conditions.
  2. The Promoter is Denim 108 PTY LTD (ABN 69 108 248 022) located at 165 Donald Street, Brunswick East, VIC 3057 (promoter).
  3. This competition is open to all Australian residents. Directors, management, employees, officers, and contractors (and their immediate families) of the Promoter or of the agencies or companies associated with this Promotion are ineligible to enter.
  4. The competition commences at 7am AEST Monday 13th June 2022 and concludes at 11:59pm AEST Sunday 19th June 2022 (Promotional Period). All times are Australian Eastern Standard Time. 

 

HOW TO ENTER 

  1. To enter, participants must, during the Promotional Period, sign up to the nobody denim marketing list via the sign-up form here 7am AEST Monday 13th June 2022 and concludes at 11:59pm AEST Sunday 19th June 2022. Participants can enter the competition one time using one email address. Winners will be drawn at random.
  2. The winner’s daw will take place on 20th June 2022 at 12pm AEST at Nobody Denim Ltd located at 165 Donald Street, Brunswick East, VIC 3057 (promoter).
  3. There will be one (1) winner, of whom the judged will have drawn at random, this is a game of chance.
  4. The winner will be notified by E-mail to their nominated E-mail address on 20th June 2022 before 5pm AEDT.
  5. If the prize is not claimed by 11:00am 20th September 2022, the winner’s entry will be deemed invalid, and the Promoter reserves the right to conduct another prize draw at 11:00am AEST Monday 26th September 2022 at the same location as the original draw as is necessary to distribute the prize. 
  6. If any redrawn prize is not claimed by final day of Thursday 1st November 2022, the prize will be forfeited.

 
PRIZE 

  1. There will be one (1) winner in total.
  2. The winner will receive a Nobody Denim Outlet Voucher to the value of $250.00AUD. This can only be used on Nobody Denim Outlet Products.
  3. No refunds or change will be given once the winner has claimed their prize. The winner cannot return their item to receive a credit note or product exchange.


 OTHER


  1. The Promoter reserves the right to verify the validity of each entry (including an entrant’s identity, age, and place of residence) and to disqualify any eligible entrant where the Promoter believes that the entry or the entry process has been tampered with or where any entry has been submitted not in accordance with these Terms and Conditions.
  2. The Promoter accepts no responsibility for any lost, late, misdirected claims or correspondence due to incorrect entrant information. 
  3. The Promoter collects entrants' personal information in order to conduct the promotion. If the information requested is not provided, the entrant may not be able to participate in the promotion. All personal information collected will be dealt with in accordance with Australian privacy laws and the Promoter’s Privacy Policy, which can be viewed at www.nobodydenim.com. The Promoter will not disclose this information to anyone other than contractors who provide services to the Promoter for the purposes of conducting this promotion unless compelled or permitted by law. The contact details of the winning entry may be passed onto a third party for prize notification and fulfilment. 
  4. If the prize is unavailable, the Promoters, in their discretion, reserve the right to substitute the prize with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority. 
  5. The Promoter reserves the right, at its sole discretion and without notice, to cancel, modify or suspend these terms and/or this promotion in whole or in part, including, but not limited to in the event of fraud, technical or other difficulties or if the integrity of the Promotion is compromised, subject to any written directions from the various lottery departments and without liability to the participant.
  6. The prize (including any unused portion of the prize) cannot be assigned, transferred, redeemed for cash, or substituted except by the Promoter who may at their sole discretion, subject to the relevant state authorities, substitute any prize with one of comparable value if the advertised prize is or becomes unavailable for any reason. The Promoter will not replace any lost or stolen prizes or take responsibility for any broken products in the delivery of the product or after it has been delivered. It is not the responsibility of the Promoter to insure any products. 
  7. Entrants consent to the Promoter using the entrant’s name, likeness, image and/or voice if they are a winner (inc. photograph, film, and/or recording of the same) in any media for an unlimited time without notice or remuneration for the purpose of promoting this competition. 
  8. To the extent permitted by law, the Promoter (including its officers, employees, and agents) and its associated agencies and companies will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss, or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence) in connection with this promotion or accepting or using any prize.