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Refunds and Returns Policy

Need to return your online purchase? 

All returns must be authorised by Nobody Denim prior to being returned. Please contact us online@nobody.com.au to gain an RA (return authorisation) number.

Please note we DO NOT offer exchange or refund of sale items *items that have been permanently reduced.
Purchases made using promotional discount codes may be returned, under the provisions set below.

We will happily offer an exchange or refund provided the item(s) is;
In original condition
All tags are intact
The items has not been worn or washed, altered, soiled or tampered with in any way
Returned to Nobody Denim within 10 days of receipt
Full price merchandise only. No exchange or refund of sale items
For all exchanges where the product of higher value is being exchanged for a product of less value, Nobody Denim will refund the entire transaction, and you will need to re purchase the item online
Item(s) that are worn, altered, washed, soiled or tampered with in anyway will void exchange policy.

International Orders
Full price merchandise may be returned for a refund. Unfortunately we are unable to offer an exhange.
Shipping fees paid when placing your order will not be refunded.
Return shipping fees are the sole responsibility of the customer and will not be refunded or paid by Nobody Denim.
Please note customs duties and foreign taxes will not be refunded by Nobody Denim. Please contact your local customs office for further assistance or to claim a refund.

In the event of a customer refusing to pay local duties and taxes on arrival, the goods will be returned to Nobody Denim. 
Once received your order will be refunded minus a $30.00 (USD, GBP, EURO, NZD) shipping fee. 

Please send your return to:
NOBODY DENIM WAREHOUSE
ATTN: ONLINE RETURNS
6-8 ANDERSON ROAD
THORNBURY
VIC 3071 

Nobody Denim will not be held responsible for the loss or delays of packages being returned to us and suggests using a shipping service that provides a tracking number and insurance.

All online orders placed before 12:00pm AEST Monday to Friday, will be processed and shipped on the same day.
Orders placed outside of this time frame or on public holidays will be processed and shipped on the following working day.

All orders being shipped within Australia will be shipped with Australia Post, and require a signature on delivery.
Pick up from our Concept Store - 396 Brunswick Street Fitzroy 3065 may also be requested. To do this please contact us with your request once you have placed your order.
Please allow 3-5 working days for delivery.
We offer free standard shipping for all orders within Australia.
Express shipping may be selected and will apply a $10.00 fee at checkout.

International orders will be shipped with DHL.
Free international shipping does not include any customs duties and taxes.
Customs duties and foreign taxes may be payable before your order is cleared by customs. Nobody Denim will not be held responsible for any charges incurred, nor can we provide an estimate of these costs. 
For more information regarding taxes and duties payable in your region, please contact your local customs office.
Please allow up to 10 working days for delivery.

In the event of a customer refusing to pay local duties and taxes on arrival, the goods will be returned to Nobody Denim. 
Once received your order will be refunded minus a $30.00 (USD, GBP, EURO, NZD) shipping fee.

Online tracking information will be provided for all orders, once shipment has been confirmed. 

The delivery times provided by Nobody Denim are estimates only. For more specific details please contact Australia Post or DHL.

For further assistance, or help tracking your order please contact online@nobody.com.au.

Subscribe to Database
From time to time, Nobody Denim offers a discount to visitors who subscribe to the newsletter database.
This discount code is only valid on full price merchandise only and can not be used in conjunction with any other offer.
Contact online@nobody.com.au for more information.

Pricing Policy
Prices are shown in the following currencies; AUD, NZD, USD, EURO, GBP.
All prices shown in Australian dollars (AUD) include GST (Goods and services tax).

Nobody Denim's prices are subject to change without notice; please note that you will only be charged the price at which the item(s) was at the time of purchase.
Nobody Denim will not offer refunds for items that are of lesser value once received by the customer.

Security Policy
When purchasing from Nobody Denim your financial details are passed through a secure server using the latest 128- bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is the current industry standard. For more information regarding our security policy, please contact us online@nobody.com.au.

Nobody Pty Ltd
ABN 53 788 223 516

396-398 Brunswick Street
Ph: +61 3 9486 9477
Email: customerservice@nobody.com.au

Privacy Policy
For your security, orders from our site are encrypted with SSL technology. Once you place an order with Nobody Denim, you will receive a confirmation email detailing your order number and shipping address. Any personal details Nobody Denim receives from you as a result of an inquiry or order will be kept secure and will not be shared with anyone. We do not retain credit card details.