Terms & Conditions

REFUNDS AND RETURNS POLICY

Need to return your online purchase?

All returns must be authorised by Nobody Denim prior to being returned. Please contact us at customercare@nobodydenim.com to gain an RA (return authorisation) number.

We will happily offer a refund provided the item(s) is;
  • Purchase at full price
  • In original condition
  • All tags are intact
  • The items has not been worn or washed, altered, soiled or tampered with in any way
  • Returned to Nobody Denim within 30 days of receipt

Unfortunately, we are unable to process exchanges, in the event you require an alternative size or garment, please return for a refund, and you will need to re purchase the item online. Item(s) that are worn, altered, washed, soiled or tampered with in anyway will not be accepted for a return.

International orders may be returned for a refund. Unfortunately we are unable to offer an exchange.
Return shipping fees are the sole responsibility of the customer and will not be refunded or paid by Nobody Denim. Please note customs duties and foreign taxes will not be refunded by Nobody Denim.
Please contact your local customs office for further assistance or to claim a refund.

In the event of a customer refusing to pay local duties and taxes on arrival, the goods will be returned to Nobody Denim.
Once received your order will be refunded minus the shipping fee.

PLEASE SEND YOUR RETURN TO:

NOBODY DENIM WAREHOUSE

ATTN: ONLINE RETURNS

6-8 ANDERSON ROAD

THORNBURY

VIC 3071

Nobody Denim will not be held responsible for the loss or delay of packages being returned to us.
We suggests using a shipping service that provides a tracking number and insurance.

All online orders placed before 2:00pm AEST Monday to Friday, will be processed and shipped on the same day.
Orders placed outside of this time frame or on public holidays will be processed and shipped on the following working day.

All orders being shipped within Australia will be shipped with Australia Post or Couriers Please.
All orders require a signature on delivery. Please allow 3-10 working days for delivery.

International orders will be shipped with DHL or Australia Post.
Shipping does not include duties or taxes imposed in the country of destination. Please note, customs duties and foreign taxes may be payable before your order is cleared by customs.
Nobody Denim will not be held responsible for any charges incurred, nor can we provide an estimate of these costs.

For more information regarding taxes and duties payable in your region, please contact your local customs office.
Please allow up to 14 working days for delivery.

Online tracking information will be provided for all orders, once shipment has been confirmed.

The delivery times provided by Nobody Denim are estimates only.
For further assistance, or help tracking your order please contact customercare@nobodydenim.com.

Or visit https://www.shippit.com/ to track your order by entering your email address.

Subscribe to Database

By signing up to our database you agree to give Nobody Denim your personal information and we agree to use it in accordance with our privacy policy below.

From time to time, Nobody Denim offers a discount to visitors who subscribe to the newsletter database. This discount code is only valid on full price merchandise and can not be used in conjunction with any other offer.
Contact customercare@nobody.com.au for more information.

From time to time Nobody Denim will run competitions for product or gift vouchers. To enter, entrants must sign up to the Nobody Denim database during the promotional period. The winning entrant will be chosen at random by the Nobody Denim head office team. Entry is open to permanent residents of Australia only, except Nobody Denim employees, their immediate families, associated companies and agencies. Winners are chosen at random and will be notified by email.

Privacy Policy

For your security, orders from our site are encrypted with SSL technology. Once you place an order with Nobody Denim, you will receive a confirmation email detailing your order number and shipping address. Any personal details Nobody Denim receives from you as a result of an inquiry or order will be kept secure and will not be shared with anyone. We do not retain credit card details.

Pricing Policy

All prices shown in Australian dollars (AUD) include GST (Goods and services tax).

Nobody Denim's prices are subject to change without notice; please note that you will only be charged the price at which the item(s) was at the time of purchase.
Nobody Denim will not offer refunds for items that are of lesser value once received by the customer.

Security Policy

When purchasing from Nobody Denim your financial details are passed through a secure server using the latest 128- bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is the current industry standard. For more information regarding our security policy, please contact us at customercare@nobodydenim.com.

Nobody Denim Online Pty Ltd
ABN 77 362 590 768

396-398 Brunswick Street
Ph: +61 3 9486 9477
Email: customercare@nobodydenim.com

Text Marketing and Notifications

By entering your phone number in the checkout and initialising a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed [20] a month. You acknowledge that consent is not a condition for any purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you with in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.